Stop using the hot knife on frosting you intend to use the Viva towel on. You may be melting the top crust of the frosting slightly, making the job harder. Also wait for the crust to start forming on the frosting before you apply the towel. In my kitchen my recipe takes 8 to 12 minutes for this to happen (or if the gremlins are active, it may be longer. )
I buy the individual crisco sticks--they come in a pack of 3--I use one complete stick, 1 stick plus a half of real butter, a entire 2 lb bag of dominos powdered sugar and a tablespoon of milk.
It works fantastic for me every time. Hope this helps ya. Happy Decorating
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