We make it easy...You make it amazing!™

Welcome, to view or update your account click here. Sign out

RECIPE BOX // SHOPPING CART 0 items - $0.00 // CHECKOUT // SHOPPING LIST

Discussion Forum

FORUMS > Weddings

< REFRESH >

Topic Title: Canceled Weddng
Created On Friday October 05, 2012 10:47 PM

cakes06
Posts: 11457

Posted: Friday October 05, 2012 10:47 PM

Take it from me, don't give in and let the bride pay before the actual due date. It's too painful to have to refund the money otherwise. I did just that for a Dec. 1st wedding and she wanted to pay the full balance ahead of time . I usually insist on waiting until that two week mark before the wedding because then, if it cancels, there's no obligation to refund the money. Live and learn. I should know better. I'm not obligated to return the 50$ booking fee but that 307$ balance is what I'm kicking myself in the hind end about.

Report Violation

Top

Bottom

sweetgrandma
Posts: 12126

Posted: Saturday October 06, 2012 3:17 AM

That's too bad. The only wedding I've had cancelled was cancelled the day after the cake was ordered (by phone with no money involved) I felt so bad for the bride's mother who was crying when she called me.

Report Violation

Top

Bottom

preetscake
Posts: 3518

Posted: Saturday October 06, 2012 8:08 AM

Sorry Dana!It is always hard to refund,isn't it? I had this happened once .. the groom dumped the bride one week before the wedding...the balance was paid off. But she called and was so miserable,her parents had lost a lot of money on everything ..I just refunded her 50% of the total price(luckily I had not baked any tiers or bought anything for that cake)...goodwill!

Report Violation

Top

Bottom

tortnaya
Posts: 2544

Posted: Saturday October 06, 2012 10:40 AM

Ouch. I am sorry, Dana, this happened to you. I had it happened twice when I actually made cakes for weddings and they were not paid for at all (we expected people to pay at pick-up time) and nobody showed up to pick them up and telephones, of course, would not answer. One of them I was able to sell, but the other went into the garbage.

Report Violation

Top

Bottom

CollectorEJ
Posts: 2481

Posted: Saturday October 06, 2012 3:00 PM

I've always gotten the money when I delivered the cake -- the only time I took a deposit on a cake, the back of
the cake fell off on the drive to deliver the cake. I've never taken a deposit since that cake. But my cakes have never been that expensive -- I did the cakes more because I enjoyed doing them, it wasn't a business. If I did have a business I would deposit the money in an account so it would be available if this happened. I guess this would be one of those life lessons that we all have to learn.

Report Violation

Top

Bottom

cami5271
Posts: 3249

Posted: Sunday October 07, 2012 9:01 AM

I know what you mean! I've had it happen once and I refunded the entire $460...I just felt so bad for her.

Report Violation

Top

Bottom

mjsoldano
Posts: 853

Posted: Sunday October 07, 2012 3:15 PM

i'm sure that would sting. sorry it had to happen to you, dana.

Report Violation

Top

Bottom

ginnyl
Posts: 6674

Posted: Sunday October 07, 2012 7:17 PM

When I get full payment well in advance of the event I put it away with the contract until it's time to start the preparations for the cake..not tempted to spend it..
ginny